Service Management
Learn more about how you can manage your service desk
Using Agent Assist to resolve requests faster
Using tags in Atomicwork
Using search in Atomicwork
Using canned responses
Relationship attributes
Stay updated with notifications
Measuring employee satisfaction with surveys
Request types, attributes, and prefixes
Request management explained
Managing routing rules
Status, priority, and request resolution
Assigning and working on requests
Managing SLAs for requests