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internalCatalogSlotFill

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Pre-fill a request form from the conversation.

Suggests values for a request form’s fields based on the ongoing conversation, so the form is returned already filled in instead of blank. Common fields are also pre-set from the workspace’s defaults where available.

Parameters

NameTypeRequiredDescription
form_idstringNoThe catalog item to fill. Omit for the default form.
request_form_typeSERVICE_REQUEST | INCIDENT_REQUEST | QUESTION_REQUEST | PROBLEM_REQUEST | CHANGE_REQUESTNoThe type of form to pre-fill Default: SERVICE_REQUEST.
workspace_idintegerNoThe workspace whose form defaults should be applied