Skip to navigation

Add Agent Group Followers to a Request

View as Markdown

Appends agent groups to the request’s existing agent-group follower list. Duplicate groups are ignored. Members of the resulting groups are expanded into the follower notification recipient set (de-duplicated with direct followers) for both channel/email and in-app notifications.

Authentication

X-Api-Keystring
API Key authentication via header

Path parameters

requestIdstringRequired

Headers

X-Workspace-IdstringOptional

Request

Payload used to append agent groups to the existing agent-group follower list. Duplicate groups are ignored. Members of the resulting groups are included in follower notifications, de-duplicated with direct user followers.

agent_group_follower_idslist of longsOptional

Agent group IDs to append to the request’s agent-group followers. Their members are expanded into the follower recipient set for notifications (de-duplicated with direct followers).

Response

Successful response