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Okta: Overview and capabilities

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Written by Riya Sebastian
Updated over 3 weeks ago

Integrate Atomicwork with Okta to streamline user authentication and access management, ensuring a secure and seamless login experience for your team. This integration enhances security protocols while simplifying access, allowing your team to focus on their work without worrying about credentials. This reduces the risk of unauthorized access by ensuring that only the right people have access to the right resources at all times.

Here are all the capabilities you can unlock with the Atomicwork - Okta integration:

  • SSO access to Atomicwork: Allow your employees and agents to login to Atomicwork with their Okta credentials.

  • Employee data sync: All employee data from Okta will be synced with Atomicwork, enabling enabling the Assistant use these attributes to deliver personalized responses.

  • Atom skill: Self-service password reset: Enable your employees to reset their Okta passwords themselves without needing an administrator's intervention.

  • Atom skill: Provision apps: Your employees can request and obtain application access, without waiting for an administrator to intervene. The Assistant grants access by adding the employee to the right Okta group.

  • Okta actions in journeys and workflows: Automate actions in Okta, such as creating accounts, managing group memberships, and suspending or deactivating accounts, through workflows and journeys.

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