> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://support.atomicwork.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://support.atomicwork.com/_mcp/server.

# provisionIgaServiceItem

Provision an approved access request instance.

Execute provisioning for a service item instance. Based on the instance's provisioning
configuration this either creates a manual service request (MANUAL_PROVISIONING) or adds
the requester to the IdP group (Okta / Azure AD / JumpCloud / Google Workspace) and then
grants the identity entitlement.

## Parameters

| Name      | Type    | Required | Description                                                                                                |
| --------- | ------- | -------- | ---------------------------------------------------------------------------------------------------------- |
| `id`      | integer | Yes      | Service item instance ID to provision                                                                      |
| `is_mock` | boolean | No       | Internal. Mock/PoC tenant flag — skips IdP calls and only creates the grant. Omit for normal provisioning. |