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Linear: Overview and setup

Automate project and issue tracking with the Linear integration.

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Written by Riya Sebastian

Connect Linear to Atomicwork to automate project creation, issue tracking, and team collaboration as part of your IT and engineering workflows.

Usecases

By connecting Linear, your teams can:

  • Automate issue creation: Create Linear issues from Atomicwork workflows — for example, automatically generating an engineering issue when a bug report is submitted through the service catalog, complete with priority, assignee, and project assignment.

  • Track and manage issues: List and retrieve issue details to keep teams in sync across tools without switching between platforms.

  • Manage projects: Create and track Linear projects with start dates, target dates, and team assignments.

  • Collaborate with comments: Add comments to issues directly from workflows — for example, posting a status update on a linked issue when an Atomicwork request is resolved.

Permissions

To connect Linear to Atomicwork, you need:

  • Org admin access in Atomicwork

  • Admin access to your Linear workspace

The integration authenticates via OAuth 2.0 and requests the following scopes during authorization:

Permission

Purpose

read

Read access to Linear resources — required for listing and retrieving projects and issues.

write

Write access to Linear resources — required for creating and updating projects and issues.

issues:create

Create new issues in Linear.

comments:create

Add comments to existing issues.

Setup

  • Navigate to Settings > App Store > Linear.

  • Click Connect to initiate the OAuth flow.

  • Sign in with your Linear account and authorize the requested permissions.

  • Once authorized, the integration is active.

Supported workflow actions

Once connected, you can automate the following Linear actions within your Atomicwork workflows:

Action

Description

Create project

Create a Linear project with name, description, team, start date, target date, and lead.

Get projects

List Linear projects with optional filters.

Create issue

Create an issue with title, description, team, priority, assignee, project, state, due date, and estimate.

List issues

List Linear issues with optional filters.

Get issue

Retrieve detailed information about a specific issue by ID.

Add comment

Add a comment to an existing issue.

Call API

Make a generic GraphQL API call to Linear for custom operations.

Troubleshoot common issues

Error

Cause

Resolution

Authentication failure

The OAuth authorization code has expired or the redirect URI doesn't match.

Re-initiate the OAuth flow from Settings > App Store > Linear.

Token refresh failure

The refresh token has expired or been revoked.

Re-authenticate the integration to generate new tokens.

API errors (5xx)

The Linear API is experiencing issues.

Retry the operation. If the issue persists, check the Linear status page.

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