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Atom Skills: Remote install apps (Intune)

Atom Skills: Remote install apps (Intune)

R
Written by Riya Sebastian
Updated over 3 weeks ago

Enable employee self-service through Atom skills. Your employees can request apps and install them on their devices without waiting for an IT agent to do so. The Assistant will seek approval (if needed), add them to the right group, and use the Intune API to perform the remote installation.

The playbook

  1. An end-user asks the Assistant for access to an app

  2. The Assistant asks them to state the reason for the inclusion. If there's an approval policy associated with the app, an approval notification is sent to the approvers.

  3. Once it is approved, the Assistant adds the end user to the group and notifies the employee. Some platforms may have additional prompts for the end user to acknowledge before app installation begins.

Instructions

  • Go to Settings > Workspace > Skills

  • Click on the Remotely install apps via Intune skill > Enable. If you have not connected Intune with Atomicwork, you will be prompted to do so.

  • Choose the applications you'd like to provision access through the Assistant. This list of applications is drawn from the apps listed in your Intune account.

  • Link the application to an Azure AD group so that the Assistant knows which app to install.

    • Difference between required and available groups: If the AD group is marked as a required group, all apps associated with this group will be installed for the user. If the AD group is available, only the chosen app will be installed. The end-user will only be asked which application they want to install.

  • If the app provisioning requires approval, choose an existing approval policy or create a new one.

  • Click on Enable.

  • To change approval policies, provision more apps through this skill, or remove apps, you can do so from the Skill home screen by clicking on Manage. Approval policies can also be managed centrally from Settings > Workspace > Approval policies.

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