When you integrate Atomicwork with Jira, you can perform automated actions like creating issues, and adding or removing users from a project. This allows issues to be automatically created in Jira based on requests received in Atomicwork, making it easier for IT and engineering teams to collaborate seamlessly
To add Jira actions to a journey or a workflow, you must connect Atomicwork to Jira.
List of available Jira actions
You can add the following Jira actions to a journey or workflow:
Create a Jira issue
Add users to a project
Remove users from a project
Create a Jira issue
This action is useful when the IT team needs to raise issues for engineering teams based on requests or incidents received in Atomicwork.
Enter a Summary and Description to give a brief title and contextual information about the issue being created.
Specify the Assignee responsible for resolving the issue and the Creator who is submitting it.
Set the Priority to indicate the level of urgency.
Select the appropriate Project in Jira where the issue belongs.
Define the Issue type, such as Bug, Task, or Story, to categorize the work.
If creating a sub-task, specify the Parent issue it is related to.
Add Labels to tag and categorize the issue for easier search and filtering.
Set a Due date to define when the issue or task needs to be resolved.
Add users to a project
This action is useful for for automatically adding users to Jira projects, particularly during onboarding or on manual requests.
Select the Users you want to add to the project.
Choose the Project in Jira where these users will be assigned.
Assign the Role for these users within the project.
Remove users from a project
This action is useful for automatically removing users from Jira projects, either on manual request or during offboarding.
Select the Users you want to remove from the project.
Choose the Project in Jira from which these users will be removed.
Remove the Role assigned to these users within the project.
Add Jira actions to workflows
A workflow can be triggered by various events, including system events or actions by any person, with Jira actions being one of many available options for IT admins to configure.
Navigate to Settings > Your workspace > Workflows.
Create a workflow or select the workflow to which you want to add actions.
Click on Perform action > Jira actions, then select the desired action and enter the necessary details.
Add Jira actions to journeys
Navigate to Settings > Journey templates.
Click on the journey to which you want to add an action or create a new one from scratch.
Choose the Stage > Jira actions, then select the desired action and enter the necessary details.