> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://support.atomicwork.com/documentation/incidents-problems/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://support.atomicwork.com/_mcp/server.

# Incidents & Problems

## Docs

- [Incident management](https://support.atomicwork.com/documentation/incidents-problems/incident-management.md): 
- [Major incident management](https://support.atomicwork.com/documentation/incidents-problems/major-incident-management.md): 
- [Problem management explained](https://support.atomicwork.com/documentation/incidents-problems/problem-management-explained.md):