> For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://support.atomicwork.com/documentation/identity-access-management/people-roles-and-teams/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://support.atomicwork.com/_mcp/server. # People, Roles, and Teams ## Docs - [Managing people profiles](https://support.atomicwork.com/documentation/identity-access-management/people-roles-and-teams/managing-people-profiles.md): - [Adding employees to Atomicwork](https://support.atomicwork.com/documentation/identity-access-management/people-roles-and-teams/adding-employees-to-atomicwork.md): - [Importing people into Atomicwork](https://support.atomicwork.com/documentation/identity-access-management/people-roles-and-teams/importing-people-into-atomicwork.md): Learn how to sync user data from multiple sources to create unified employee profiles in Atomicwork. - [Roles in Atomicwork](https://support.atomicwork.com/documentation/identity-access-management/people-roles-and-teams/roles-in-atomicwork.md): - [Understanding the Analyst role](https://support.atomicwork.com/documentation/identity-access-management/people-roles-and-teams/understanding-the-analyst-role.md): - [Managing teams with agent groups](https://support.atomicwork.com/documentation/identity-access-management/people-roles-and-teams/managing-teams-with-agent-groups.md): - [Manage agent availability](https://support.atomicwork.com/documentation/identity-access-management/people-roles-and-teams/manage-agent-availability.md): Learn how to set agent availability to control ticket assignments and team visibility. - [Managing workspaces and users](https://support.atomicwork.com/documentation/identity-access-management/people-roles-and-teams/managing-workspaces-and-users.md): - [Managing audiences with segments](https://support.atomicwork.com/documentation/identity-access-management/people-roles-and-teams/managing-audiences-with-segments.md): Create and manage segments to control visibility.