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# Patch request

PATCH https://{tenant}.atomicwork.com/api/v1/requests/v2/{requestId}
Content-Type: multipart/form-data

Reference: https://support.atomicwork.com/api-reference/atomicwork-public-api/requests/patchapi-v-1-requests-request-id

## Authentication

- `X-Api-Key` header (required) — API Key authentication via header

## Request

### Path parameters

- `requestId` (string, required)

### Headers

- `X-Workspace-Id` (string, optional)

### Body (multipart/form-data)

This endpoint expects a multipart form with multiple files.

- `request_source` (any, optional)
- `description` (string, optional)
- `status` (string, optional)
- `priority` (string, optional)
- `agent_group` (long, optional)
- `assignee` (long, optional)
- `subject` (string, optional)
- `impact` (string, optional)
- `urgency` (string, optional)
- `category` (string, optional)
- `subcategory` (string, optional)
- `cti_item` (string, optional)
- `data_json` (ApiV1RequestsV2RequestIdPatchRequestBodyContentMultipartFormDataSchemaDataJson, optional)
- `attachments` (list of long, optional)
- `assets` (list of long, optional)
- `files` (files, optional)

## Response

### 200

Successful response

## Examples

**Request**

```json
{
  "files": []
}
```

**Response**

```json
{}
```

**SDK Code**

```python
import requests

url = "https://{tenant}.atomicwork.com/api/v1/requests/v2/requestId"

payload = "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"agent_group\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"assets\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"assignee\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"attachments\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"category\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"cti_item\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"data_json\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"description\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"impact\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"priority\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"request_source\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"status\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"subcategory\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"subject\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"urgency\"\r\n\r\n\r\n-----011000010111000001101001--\r\n"
headers = {
    "X-Workspace-Id": "{{workspace_id}}",
    "X-Api-Key": "<apiKey>",
    "Content-Type": "multipart/form-data; boundary=---011000010111000001101001"
}

response = requests.patch(url, data=payload, headers=headers)

print(response.json())
```

```javascript
const url = 'https://{tenant}.atomicwork.com/api/v1/requests/v2/requestId';
const form = new FormData();
form.append('agent_group', '');
form.append('assets', '');
form.append('assignee', '');
form.append('attachments', '');
form.append('category', '');
form.append('cti_item', '');
form.append('data_json', '');
form.append('description', '');
form.append('impact', '');
form.append('priority', '');
form.append('request_source', '');
form.append('status', '');
form.append('subcategory', '');
form.append('subject', '');
form.append('urgency', '');

const options = {
  method: 'PATCH',
  headers: {'X-Workspace-Id': '{{workspace_id}}', 'X-Api-Key': '<apiKey>'}
};

options.body = form;

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go
package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://{tenant}.atomicwork.com/api/v1/requests/v2/requestId"

	payload := strings.NewReader("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"agent_group\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"assets\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"assignee\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"attachments\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"category\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"cti_item\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"data_json\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"description\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"impact\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"priority\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"request_source\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"status\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"subcategory\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"subject\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"urgency\"\r\n\r\n\r\n-----011000010111000001101001--\r\n")

	req, _ := http.NewRequest("PATCH", url, payload)

	req.Header.Add("X-Workspace-Id", "{{workspace_id}}")
	req.Header.Add("X-Api-Key", "<apiKey>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby
require 'uri'
require 'net/http'

url = URI("https://{tenant}.atomicwork.com/api/v1/requests/v2/requestId")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Patch.new(url)
request["X-Workspace-Id"] = '{{workspace_id}}'
request["X-Api-Key"] = '<apiKey>'
request.body = "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"agent_group\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"assets\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"assignee\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"attachments\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"category\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"cti_item\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"data_json\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"description\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"impact\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"priority\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"request_source\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"status\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"subcategory\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"subject\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"urgency\"\r\n\r\n\r\n-----011000010111000001101001--\r\n"

response = http.request(request)
puts response.read_body
```

```java
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.patch("https://{tenant}.atomicwork.com/api/v1/requests/v2/requestId")
  .header("X-Workspace-Id", "{{workspace_id}}")
  .header("X-Api-Key", "<apiKey>")
  .body("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"agent_group\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"assets\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"assignee\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"attachments\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"category\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"cti_item\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"data_json\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"description\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"impact\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"priority\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"request_source\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"status\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"subcategory\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"subject\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"urgency\"\r\n\r\n\r\n-----011000010111000001101001--\r\n")
  .asString();
```

```php
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('PATCH', 'https://{tenant}.atomicwork.com/api/v1/requests/v2/requestId', [
  'headers' => [
    'Content-Type' => 'multipart/form-data; boundary=---011000010111000001101001',
    'X-Api-Key' => '<apiKey>',
    'X-Workspace-Id' => '{{workspace_id}}',
  ],
]);

echo $response->getBody();
```

```csharp
using RestSharp;

var client = new RestClient("https://{tenant}.atomicwork.com/api/v1/requests/v2/requestId");
var request = new RestRequest(Method.PATCH);
request.AddHeader("X-Workspace-Id", "{{workspace_id}}");
request.AddHeader("X-Api-Key", "<apiKey>");
request.AddHeader("Content-Type", "multipart/form-data; boundary=---011000010111000001101001");
request.AddParameter("undefined", "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"agent_group\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"assets\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"assignee\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"attachments\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"category\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"cti_item\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"data_json\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"description\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"impact\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"priority\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"request_source\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"status\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"subcategory\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"subject\"\r\n\r\n\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"urgency\"\r\n\r\n\r\n-----011000010111000001101001--\r\n", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);
```

```swift
import Foundation

let headers = [
  "X-Workspace-Id": "{{workspace_id}}",
  "X-Api-Key": "<apiKey>"
]
let parameters = [
  [
    "name": "agent_group",
    "value": 
  ],
  [
    "name": "assets",
    "value": 
  ],
  [
    "name": "assignee",
    "value": 
  ],
  [
    "name": "attachments",
    "value": 
  ],
  [
    "name": "category",
    "value": 
  ],
  [
    "name": "cti_item",
    "value": 
  ],
  [
    "name": "data_json",
    "value": 
  ],
  [
    "name": "description",
    "value": 
  ],
  [
    "name": "impact",
    "value": 
  ],
  [
    "name": "priority",
    "value": 
  ],
  [
    "name": "request_source",
    "value": 
  ],
  [
    "name": "status",
    "value": 
  ],
  [
    "name": "subcategory",
    "value": 
  ],
  [
    "name": "subject",
    "value": 
  ],
  [
    "name": "urgency",
    "value": 
  ]
]

let boundary = "---011000010111000001101001"

var body = ""
var error: NSError? = nil
for param in parameters {
  let paramName = param["name"]!
  body += "--\(boundary)\r\n"
  body += "Content-Disposition:form-data; name=\"\(paramName)\""
  if let filename = param["fileName"] {
    let contentType = param["content-type"]!
    let fileContent = String(contentsOfFile: filename, encoding: String.Encoding.utf8)
    if (error != nil) {
      print(error as Any)
    }
    body += "; filename=\"\(filename)\"\r\n"
    body += "Content-Type: \(contentType)\r\n\r\n"
    body += fileContent
  } else if let paramValue = param["value"] {
    body += "\r\n\r\n\(paramValue)"
  }
}

let request = NSMutableURLRequest(url: NSURL(string: "https://{tenant}.atomicwork.com/api/v1/requests/v2/requestId")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "PATCH"
request.allHTTPHeaderFields = headers
request.httpBody = postData as Data

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```