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> For a complete documentation index, see https://support.atomicwork.com/llms.txt.
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# Create Change in workspace

POST https://{tenant}.atomicwork.com/api/v1/change-management/changes
Content-Type: application/json

Reference: https://support.atomicwork.com/api-reference/atomicwork-public-api/change-management/postapi-v-1-change-management-changes

## Authentication

- `X-Api-Key` header (required) — API Key authentication via header

## Request

### Query parameters

- `problem_display_id` (string, optional)

### Headers

- `X-Workspace-Id` (string, optional)

### Body (application/json)

This endpoint expects an object.

- `change_template` (long, required)
- `subject` (string, required)
- `created_by` (long, optional)
- `requester` (long, optional)
- `owner` (long, optional)
- `agent_group` (long, optional)
- `assignee` (long, optional)
- `change_type` (string, optional)
- `chg_category` (string, optional) — Label of the selected change category (CTI level 1).
- `chg_subcategory` (string, optional) — Label of the selected change type (CTI level 2 "Type", child of category).
- `chg_cti_item` (string, optional) — Label of the selected change item (CTI level 3 "Item", child of subcategory).
- `change_start_date` (datetime, optional)
- `change_completion_date` (datetime, optional)
- `planned_change_start_date` (datetime, optional)
- `planned_change_completion_date` (datetime, optional)
- `actual_change_start_date` (datetime, optional)
- `actual_change_completion_date` (datetime, optional)
- `priority` (string, optional)
- `status` (string, optional)
- `impact` (string, optional)
- `urgency` (string, optional)
- `parent_change_id` (long, optional)
- `parent_display_id` (string, optional) — Formatted display ID of the parent (e.g. CHG-5 or REQ-123)
- `parent_request_type` (string, optional) — Entity type of the parent (CHANGE or REQUEST)
- `description` (string, optional)
- `attachments` (list of long, optional)
- `tags` (list of long, optional)
- `workspace_id` (long, optional)
- `assets` (list of long, optional)
- `linked_requests` (list of string, optional)
- `custom_fields` (ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaCustomFields, optional)
- `template_fields` (ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaTemplateFields, optional)
- `notes` (list of ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaNotesItems, optional)
- `conversation_info` (ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaConversationInfo, optional)
- `created_at` (datetime, optional)
- `updated_at` (datetime, optional)
- `external_id` (string, optional)
- `external_source` (enum, optional)
  - Allowed values: `SAAS_GENIE`, `SNOW`, `JSM_BRIDGE`
- `external_system_entity_reference` (ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaExternalSystemEntityReference, optional)

## Response

### 200

Successful response

## Types

### ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaCustomFields

### ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaTemplateFields

### ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaNotesItems

- `user_id` (long, optional)
- `description` (string, optional)
- `mentions` (list of long, optional)
- `is_private` (boolean, optional, default: false)
- `source` (enum, optional)
  - Allowed values: `EMAIL`, `SLACK`, `TEAMS`, `PORTAL`, `WORKFLOW`, `JOURNEY`, `API`, `UNIVERSAL_AGENT`, `RAPID7`
- `type` (enum, optional)
  - Allowed values: `ESD_NOTE`, `SLACK_NOTE`, `EMAIL_NOTE`, `RATING`, `TEMPLATE`, `WORKFLOW_NOTE`
- `attachments` (list of long, optional)
- `transition` (ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaNotesItemsTransition, optional) — Applied in the same transaction as the note: both commit, or neither does. Takes the same body PATCH /api/change-management/changes/\{displayId} accepts

### ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaConversationInfo

- `start_timestamp` (string, required)
- `channel_name` (string, optional)
- `channel_id` (string, optional)

### ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaExternalSystemEntityReference

- ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaExternalSystemEntityReference0
- ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaExternalSystemEntityReference1
- ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaExternalSystemEntityReference2

### ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaNotesItemsTransition

Applied in the same transaction as the note: both commit, or neither does. Takes the same body PATCH /api/change-management/changes/\{displayId} accepts

### ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaExternalSystemEntityReference0

- `type` (string, required)
- `project_id` (string, optional)
- `build_id` (string, optional)
- `organization_id` (string, optional)
- `correlation_id` (string, optional)
- `organization_url` (string, optional)

### ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaExternalSystemEntityReference1

- `type` (string, required)
- `project_id` (string, optional)
- `release_id` (string, optional)
- `organization_id` (string, optional)
- `correlation_id` (string, optional)
- `organization_url` (string, optional)

### ApiV1ChangeManagementChangesPostRequestBodyContentApplicationJsonSchemaExternalSystemEntityReference2

- `type` (string, required)
- `issue_id` (string, optional)

## Examples

**Request**

```json
{
  "change_template": 0,
  "subject": "string",
  "created_by": 0,
  "requester": 0,
  "owner": 0,
  "agent_group": 0,
  "assignee": 0,
  "change_type": "",
  "chg_category": "",
  "chg_subcategory": "",
  "chg_cti_item": "",
  "change_start_date": "2024-01-01T00:00:00Z",
  "change_completion_date": "2024-01-01T00:00:00Z",
  "planned_change_start_date": "2024-01-01T00:00:00Z",
  "planned_change_completion_date": "2024-01-01T00:00:00Z",
  "actual_change_start_date": "2024-01-01T00:00:00Z"
}
```

**Response**

```json
{}
```

**SDK Code**

```python Change Management_postapi_v1_change_management_changes_example
import requests

url = "https://{tenant}.atomicwork.com/api/v1/change-management/changes"

payload = {
    "change_template": 0,
    "subject": "string",
    "created_by": 0,
    "requester": 0,
    "owner": 0,
    "agent_group": 0,
    "assignee": 0,
    "change_type": "",
    "chg_category": "",
    "chg_subcategory": "",
    "chg_cti_item": "",
    "change_start_date": "2024-01-01T00:00:00Z",
    "change_completion_date": "2024-01-01T00:00:00Z",
    "planned_change_start_date": "2024-01-01T00:00:00Z",
    "planned_change_completion_date": "2024-01-01T00:00:00Z",
    "actual_change_start_date": "2024-01-01T00:00:00Z"
}
headers = {
    "X-Workspace-Id": "{{workspace_id}}",
    "X-Api-Key": "<apiKey>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.json())
```

```javascript Change Management_postapi_v1_change_management_changes_example
const url = 'https://{tenant}.atomicwork.com/api/v1/change-management/changes';
const options = {
  method: 'POST',
  headers: {
    'X-Workspace-Id': '{{workspace_id}}',
    'X-Api-Key': '<apiKey>',
    'Content-Type': 'application/json'
  },
  body: '{"change_template":0,"subject":"string","created_by":0,"requester":0,"owner":0,"agent_group":0,"assignee":0,"change_type":"","chg_category":"","chg_subcategory":"","chg_cti_item":"","change_start_date":"2024-01-01T00:00:00Z","change_completion_date":"2024-01-01T00:00:00Z","planned_change_start_date":"2024-01-01T00:00:00Z","planned_change_completion_date":"2024-01-01T00:00:00Z","actual_change_start_date":"2024-01-01T00:00:00Z"}'
};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go Change Management_postapi_v1_change_management_changes_example
package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://{tenant}.atomicwork.com/api/v1/change-management/changes"

	payload := strings.NewReader("{\n  \"change_template\": 0,\n  \"subject\": \"string\",\n  \"created_by\": 0,\n  \"requester\": 0,\n  \"owner\": 0,\n  \"agent_group\": 0,\n  \"assignee\": 0,\n  \"change_type\": \"\",\n  \"chg_category\": \"\",\n  \"chg_subcategory\": \"\",\n  \"chg_cti_item\": \"\",\n  \"change_start_date\": \"2024-01-01T00:00:00Z\",\n  \"change_completion_date\": \"2024-01-01T00:00:00Z\",\n  \"planned_change_start_date\": \"2024-01-01T00:00:00Z\",\n  \"planned_change_completion_date\": \"2024-01-01T00:00:00Z\",\n  \"actual_change_start_date\": \"2024-01-01T00:00:00Z\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("X-Workspace-Id", "{{workspace_id}}")
	req.Header.Add("X-Api-Key", "<apiKey>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby Change Management_postapi_v1_change_management_changes_example
require 'uri'
require 'net/http'

url = URI("https://{tenant}.atomicwork.com/api/v1/change-management/changes")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["X-Workspace-Id"] = '{{workspace_id}}'
request["X-Api-Key"] = '<apiKey>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"change_template\": 0,\n  \"subject\": \"string\",\n  \"created_by\": 0,\n  \"requester\": 0,\n  \"owner\": 0,\n  \"agent_group\": 0,\n  \"assignee\": 0,\n  \"change_type\": \"\",\n  \"chg_category\": \"\",\n  \"chg_subcategory\": \"\",\n  \"chg_cti_item\": \"\",\n  \"change_start_date\": \"2024-01-01T00:00:00Z\",\n  \"change_completion_date\": \"2024-01-01T00:00:00Z\",\n  \"planned_change_start_date\": \"2024-01-01T00:00:00Z\",\n  \"planned_change_completion_date\": \"2024-01-01T00:00:00Z\",\n  \"actual_change_start_date\": \"2024-01-01T00:00:00Z\"\n}"

response = http.request(request)
puts response.read_body
```

```java Change Management_postapi_v1_change_management_changes_example
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.post("https://{tenant}.atomicwork.com/api/v1/change-management/changes")
  .header("X-Workspace-Id", "{{workspace_id}}")
  .header("X-Api-Key", "<apiKey>")
  .header("Content-Type", "application/json")
  .body("{\n  \"change_template\": 0,\n  \"subject\": \"string\",\n  \"created_by\": 0,\n  \"requester\": 0,\n  \"owner\": 0,\n  \"agent_group\": 0,\n  \"assignee\": 0,\n  \"change_type\": \"\",\n  \"chg_category\": \"\",\n  \"chg_subcategory\": \"\",\n  \"chg_cti_item\": \"\",\n  \"change_start_date\": \"2024-01-01T00:00:00Z\",\n  \"change_completion_date\": \"2024-01-01T00:00:00Z\",\n  \"planned_change_start_date\": \"2024-01-01T00:00:00Z\",\n  \"planned_change_completion_date\": \"2024-01-01T00:00:00Z\",\n  \"actual_change_start_date\": \"2024-01-01T00:00:00Z\"\n}")
  .asString();
```

```php Change Management_postapi_v1_change_management_changes_example
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('POST', 'https://{tenant}.atomicwork.com/api/v1/change-management/changes', [
  'body' => '{
  "change_template": 0,
  "subject": "string",
  "created_by": 0,
  "requester": 0,
  "owner": 0,
  "agent_group": 0,
  "assignee": 0,
  "change_type": "",
  "chg_category": "",
  "chg_subcategory": "",
  "chg_cti_item": "",
  "change_start_date": "2024-01-01T00:00:00Z",
  "change_completion_date": "2024-01-01T00:00:00Z",
  "planned_change_start_date": "2024-01-01T00:00:00Z",
  "planned_change_completion_date": "2024-01-01T00:00:00Z",
  "actual_change_start_date": "2024-01-01T00:00:00Z"
}',
  'headers' => [
    'Content-Type' => 'application/json',
    'X-Api-Key' => '<apiKey>',
    'X-Workspace-Id' => '{{workspace_id}}',
  ],
]);

echo $response->getBody();
```

```csharp Change Management_postapi_v1_change_management_changes_example
using RestSharp;

var client = new RestClient("https://{tenant}.atomicwork.com/api/v1/change-management/changes");
var request = new RestRequest(Method.POST);
request.AddHeader("X-Workspace-Id", "{{workspace_id}}");
request.AddHeader("X-Api-Key", "<apiKey>");
request.AddHeader("Content-Type", "application/json");
request.AddParameter("application/json", "{\n  \"change_template\": 0,\n  \"subject\": \"string\",\n  \"created_by\": 0,\n  \"requester\": 0,\n  \"owner\": 0,\n  \"agent_group\": 0,\n  \"assignee\": 0,\n  \"change_type\": \"\",\n  \"chg_category\": \"\",\n  \"chg_subcategory\": \"\",\n  \"chg_cti_item\": \"\",\n  \"change_start_date\": \"2024-01-01T00:00:00Z\",\n  \"change_completion_date\": \"2024-01-01T00:00:00Z\",\n  \"planned_change_start_date\": \"2024-01-01T00:00:00Z\",\n  \"planned_change_completion_date\": \"2024-01-01T00:00:00Z\",\n  \"actual_change_start_date\": \"2024-01-01T00:00:00Z\"\n}", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);
```

```swift Change Management_postapi_v1_change_management_changes_example
import Foundation

let headers = [
  "X-Workspace-Id": "{{workspace_id}}",
  "X-Api-Key": "<apiKey>",
  "Content-Type": "application/json"
]
let parameters = [
  "change_template": 0,
  "subject": "string",
  "created_by": 0,
  "requester": 0,
  "owner": 0,
  "agent_group": 0,
  "assignee": 0,
  "change_type": "",
  "chg_category": "",
  "chg_subcategory": "",
  "chg_cti_item": "",
  "change_start_date": "2024-01-01T00:00:00Z",
  "change_completion_date": "2024-01-01T00:00:00Z",
  "planned_change_start_date": "2024-01-01T00:00:00Z",
  "planned_change_completion_date": "2024-01-01T00:00:00Z",
  "actual_change_start_date": "2024-01-01T00:00:00Z"
] as [String : Any]

let postData = JSONSerialization.data(withJSONObject: parameters, options: [])

let request = NSMutableURLRequest(url: NSURL(string: "https://{tenant}.atomicwork.com/api/v1/change-management/changes")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "POST"
request.allHTTPHeaderFields = headers
request.httpBody = postData as Data

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```